Reference

Understand Your Rights Before You Play

Access to ab771 depends on your local law and whether your region is eligible — we want you to know exactly where you stand before opening an account.

Jurisdiction-dependent accessAccount holder responsibilitiesbKash, Nagad, Rocket conditionsData handling policyContact rights
ab771 Understand Your Rights Before You Play
LEGAL CONTACT

Reach Us About Policy Queries

If you have questions about how our terms affect your account, your wallet use or your eligibility, our support team can walk you through the specifics. We handle legal queries the same way we handle account queries — directly and without runaround. Reach us through any of the channels below.

Live Chat Open the chat window from any page on ab771. Our team responds to legal and account eligibility questions through the same channel as general support.
Email Support Send your query to our support address for written responses on policy matters, account conditions and wallet-linked questions about bKash, Nagad or Rocket.
Account Help Centre Log into your account and navigate to the Help section for policy documents, current terms version and step-by-step guidance on submitting a formal request.
HOW WE HANDLE THIS

Data, Security and Account Control

We hold account data only as long as it serves a legitimate operational or legal purpose. You can request a copy of your data or ask us to close your account at any time by contacting support. Our platform uses SSL encryption across all sessions, including during bKash, Nagad and Rocket transactions. Cookie data is used for session management and account security — not sold to third parties.

Data Retention

We keep your account data for as long as required under applicable regulations. Once that period ends, records are deleted or anonymised in line with our internal data policy.

Cookie Use

Cookies on ab771 manage your session, remember your wallet preferences and protect your account from unauthorised access. You can adjust cookie settings in your browser at any time.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you notice unusual activity, contact support immediately to freeze the account.

Change Requests

To update personal details, request a data export or ask about account closure, reach our support team via live chat or email. We confirm all changes in writing.

Common Questions About Our Legal Terms

These are the questions we get most about eligibility, data rights and how our terms apply to your account. If your question is not here, live chat or email support can give you a direct answer.

No — that determination is yours to make. Access depends on your local law and eligible region. We cannot confirm legality on your behalf before you register.

If access becomes restricted in your eligible region, we may suspend or close your account in line with our terms. Any unsettled wallet balance is handled through our standard withdrawal process.

Yes. Contact support via live chat or email with your account details and request a data export. We aim to respond and deliver the data within a reasonable timeframe.

The same account terms apply regardless of which local wallet you use. Wallet-specific conditions from bKash, Nagad or Rocket are separate and governed by those providers directly.

We update the version date on this page when changes are made. Continuing to use the platform after an update means you accept the revised terms as they stand.

Send a closure request through live chat or email. We verify your identity first, then process the closure and confirm it in writing. Remaining wallet balances are withdrawn before closure completes.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.